Tyne Valley Rail Users' Group

Tyne Valley Line

Rail Users' Group

Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated on 22nd May 2018.

The information below covers our policies regarding:

Our full General Data Protection Regulations policy can be found here.

Privacy Policy

How we use your information

This privacy notice tells you what to expect when we collect personal information. It applies to information we collect about:

  • visitors to our websites
  • people who use our services, eg who subscribe to our newsletter or request a publication from us
  • people who make bookings with us

Visitors to our websites

When someone visits TVRUG we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website except where you request services from us such as making an enquiry or registering for use of the website as a member.  We will not associate any data gathered from this site with any identifying information from any other source. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

People who call us

When you call us we may collect some details about you such as an email address to enable us to send out information to you electronically. We do not share this information with third parties.

People who provide us with an email (either via phone or via the site contact form)

We send out messages to members via emails. We only do this to those who have explicitly requested us to do so or have signed up by virtue of making contact with us.

We have to hold the details of the people who have requested our services in order to provide them. However, we only use these details to provide the service the person has requested and for other closely related purposes.

Disclosure of personal information

In all circumstances we will not disclose personal data we hold about you without your consent. Such disclosure will only be used for the purposes intended.

Links to other websites

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

How to contact us

Individuals are welcome to contact us to obtain details of the information that is held about them.

Requests for information about our privacy policy can be emailed to us or:

  • by post: The Secretary, TVRUG, Cornmill Cottage, Station Road, Bardon Mill, Northumberland NE47 7HY or
  • by phone: +44 (0)1434 344383



Use of cookies by TVRUG

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. Cookies are small text files that are placed on your computer by websites that you visit. They cannot be used to identify you personally.

They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Cookies are just harmless files. Cookies cannot look into information stored on your hard-drive. It is technically impossible for cookies to read personal information. Cookies can only store data that is provided by the server or generated by an explicit user action.

The table below describes this sites use of cookies and their type. Where cookies are persistent the duration of that cookie is provided.

One of the cookies we use is essential for parts of the site to operate and has already been set (see ‘Essential site cookie’ below). Another cookie is essential and used to prevent repeatedly asking the user if they accept site cookies.


Cookie Type Duration Purpose More information
 unique id  Session Lasts until the browser window closes. Records the session id and is set by the Content Management System to ensure all accesses on all pages are from the same user. Partly used for security therefore. Until the Content Management System is changed (and it may not) this cookie is regarded as essential.


Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit


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